The balance is due three weeks prior to the wedding. We will not place an order for your flowers until the wedding is paid in full. We order flowers from our suppliers approximately three weeks before the date needed.
A one-hour initial consultation (during regular business hours) and a 15 minute final consultation, is free of charge. Any additional consulting will be billed at the rate of $50.00 per hour. Any consultation that is scheduled for a time outside of our regular business hours will be charged $50.00, due at the time of consultation. This fee will be applied to the total due on wedding flowers, if our services are booked.
All rental equipment will be picked up or returned by noon on the Monday following the wedding. Any broken or damaged equipment will be billed at retail value.
Please note that we sell style and color as the most important components of the bouquets and arrangements that you order. Every effort will be made to obtain the flower varieties you have chosen, but occasionally a specified flower variety is not available from our suppliers, or only available in poor condition. We reserve the right to use our professional expertise to substitute another flower that will maintain the same look and value for your wedding flowers.
In the event of a cancellation, we will refund your entire deposit minus $50. and any additional consultation fees, if notified at least two weeks before the wedding. For cancellations made during the 14 days prior to the wedding, we will decide each refund on a case-by-case basis, in order to be reimbursed for flowers already purchased, or work already completed.
